Why Cash Still Matters This Christmas: Nearly Half of Britons Aren’t Using Digital Wallets

As Britain gears up for the festive rush — from Christmas markets to last-minute gift shopping — one old tradition remains as important as ever: paying with cash. Despite the rapid rise of digital payments, nearly half of Britons still don’t use a digital wallet, and for many, cash remains a staple of the Christmas season.

While mobile and contactless payments may dominate headlines, millions of people still rely on physical money to manage the extra expenses that come with December. Cash offers something digital payments can’t always match: a simple, reliable way to budget. For families trying to keep track of spending on presents, food and festive outings, handing over notes and coins is often the easiest way to stay in control.

Beyond budgeting, cash is a lifeline for around 1.2 million people in the UK who use it for most of their day-to-day purchases. And with 15% of adults saying cash is still their preferred payment method, many Christmas shoppers continue to depend on it — especially older people, those on lower incomes, or anyone who isn’t fully comfortable with digital banking.

Christmas also highlights the community aspect of cash. Whether donating to a local charity’s collection bucket, tipping seasonal workers, buying a handmade gift at a craft stall, or giving children pocket money in a festive card, cash plays a role that digital payments often can’t replace. These small, personal exchanges are an important part of what makes the season feel human and connected.

Yet the growing number of shops and venues going cashless during the holidays raises concerns. Campaigners warn that refusing cash risks turning Christmas into a two-tier experience — one where some people can take part fully, while others are unintentionally excluded.

This is why efforts to protect access to cash remain essential. Regulators have strengthened the UK’s cash infrastructure, but access alone isn’t enough: cash must still be accepted if people are to use it.

As we head into the busiest shopping period of the year, the message is clear: while digital payments continue to rise, cash remains a vital part of Christmas for millions across the UK. For nearly half the population who aren’t using digital wallets — and for all those who simply prefer the certainty of cash — it’s a tradition worth preserving.