Service Announcement

August Bank Holiday 2024

 

We would like to ensure that we provide you with the best possible service during the Bank Holiday Period.

All scheduled services that fall on Bank Holidays will be charged in line with your contractual terms, whether they are taken or not.

Ordering cash for the Bank Holiday period:

It will not be possible to accept Cash orders placed after the dates and times shown in the table below:

Order Date Time Delivery Date 
Wednesday
21st August
Before
1200
Thursday 22th August (Portal Orders 11:30)
Before
1500

Friday 23rd August, Saturday 24th August, Sunday 25th August, Monday 26th August & Tuesday 27th August

After 1500 cut-off our systems may accept orders for delivery between the 23rd August to 27th August but they will not be processed

Please feel free to share the information contained in this letter with all relevant team members in your organisation. Should you have any questions or concerns regarding the information above please contact Customer Services.


User Management is now live!

We are excited to offer this new functionality on our myLoomis Customer Portal!

This functionality is specific to our Head Office users and will enable them to;

  • create new users
  • edit user details such as telephone number, email & authentication method
  • delete users who have left the business
  • move users that change from one location to another
  • issue re-set password links
  • full user list export into Excel

This addition will enable Head Office users to maintain a secure and organised system by keeping records up to date at all times and being able to resolve access issues without having to go through various channels.

If you are based in a Head Office and would like to register for an account with us, please request this through your Loomis account owner.


Does your business require regular collections and deliveries of coins?

Loomis will ensure that you have the coin you need, when you need it – and that all your surplus coin is collected, counted and banked securely as quickly as possible.

Read more about our Cash & Coin Services

Loomis

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New Business Enquiries

 

Customer Support

Contact the Customer Services Team using the support form
or call 0845 309 6419
(Calls to Loomis on this number include an access charge of 2p per minute PLUS your network provider’s standard call rate).

Contact us – we are here to help

Find out how Loomis can help you cut costs while improving security and accuracy.

Contact us