Service Announcement

Upcoming Bank Holiday Services

Dear Valued Customer,

We would like to ensure that we provide you with the best possible service during the upcoming Bank Holiday Periods from Monday 14th April 2025 to Sunday 27th April 2025  and Monday 28th April 2025 to Sunday 01st June 2025

All scheduled services that fall on Bank Holidays will be charged in line with your contractual terms, whether they are taken or not. Please take note of your Bank Holiday rule when submitting your requests.

Ordering cash for the Bank Holiday period:

Easter Bank Holiday 2025 Customer Cut Off Dates

Order date

Time

Delivery Window

 

Tuesday

15thApril

Before

12:00

Wednesday 16thApril (11:30 Portal Orders)

 

Before

15:00

 

Thursday 17th & Friday 18th April

After 15:00 cut-off our systems may accept orders for delivery between the 16thApril to 18thApril, but they will not be processed

 

Wednesday

16thApril

 

Before

15:00

 

Saturday 19th, Sunday 20th, Monday 21st & Tuesday 22nd April

After 15:00 cut-off our systems may accept orders for delivery between the 19thApril to 22ndApril, but they will not be processed

Early May Bank Holiday 2025 Customer Cut Off Dates

Order date

Time

Delivery Window

 

Tuesday

29th April

Before 

12:00

Wednesday 30th April (11:30 Portal Orders)

 

 

Before 

15:00

 

Thursday 01st & Friday 02nd April

After 15:00 cut-off our systems may accept orders for delivery between the 30th April to 02nd May, but they will not be processed

 

Wednesday

30th April

 

Before

15:00

 

Saturday 03rd , Sunday 04th, Monday 05th & Tuesday 06th May

After 15:00 cut-off our systems may accept orders for delivery between the 03rd May to 06th May, but they will not be processed

 

Spring Bank Holiday 2025 Customer Cut Off Dates

Order date

Time

Delivery Window

 

Tuesday

20th May

Before

12:00

Wednesday 21st May (11:30 Portal Orders)

 

 

Before

15:00

Thursday 22nd & Friday 23rd May

After 15:00 cut-off our systems may accept orders for delivery between the 21st May to 23rd May, but they will not be processed

 

 

Wednesday

21st May

 

Before

15:00

 

Saturday 24th , Sunday 25th, Monday 26th Tuesday 27th May

After 15:00 cut-off our systems may accept orders for delivery between the 24th May to 27th May, but they will not be processed

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New Business Enquiries

 

Customer Support

Contact the Customer Services Team using the support form
or call 0845 309 6419
(Calls to Loomis on this number include an access charge of 2p per minute PLUS your network provider’s standard call rate).

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